.convo-ops{margin-top:16px}.provider-pill{color:#8b5b16;background:#fff2db;border-radius:20px;padding:7px 10px;font-size:9px}.convo-metrics{grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:18px;display:grid}.convo-metrics article{border:1px solid var(--line);background:#f8f7f2;border-radius:8px;padding:16px}.convo-metrics b{font:400 30px Newsreader;display:block}.convo-metrics span{color:var(--muted);font-size:9px}.convo-tabs{border-bottom:1px solid var(--line);gap:5px;margin-bottom:18px;display:flex;overflow:auto}.convo-tabs button{color:var(--muted);cursor:pointer;white-space:nowrap;background:0 0;border:0;padding:11px 13px}.convo-tabs button.active{color:var(--ink);border-bottom:2px solid var(--bronze)}.inbox-grid{border:1px solid var(--line);border-radius:8px;grid-template-columns:290px 1fr;min-height:580px;display:grid;overflow:hidden}.thread-list{border-right:1px solid var(--line);background:#faf9f5;padding:15px}.thread-list h3,.ops-form h3{margin:0 0 14px;font:400 23px Newsreader}.thread-list>button{text-align:left;border:0;border-bottom:1px solid var(--line);cursor:pointer;background:0 0;width:100%;padding:13px 10px;display:grid}.thread-list>button.selected{background:#e9eee9;border-radius:6px}.thread-list span,.thread-list small{color:var(--muted);font-size:9px}.thread-list form,.ops-form{border-top:1px solid var(--line);gap:9px;margin-top:18px;padding-top:15px;display:grid}.thread-list input,.ops-form input,.ops-form select,.step-form input,.step-form select,.composer textarea,.composer select{width:100%;font:inherit;background:#fff;border:1px solid #d8d5cc;padding:11px}.thread-list button,.ops-form button,.step-form button,.composer button,.workflow-list header button{background:var(--ink);color:#fff;cursor:pointer;border:0;border-radius:5px;padding:11px 13px}.message-pane{flex-direction:column;min-width:0;display:flex}.message-pane>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:15px 18px;display:flex}.message-pane>header b,.message-pane>header small{display:block}.message-pane>header small{color:var(--muted);font-size:9px}.message-pane>header select{border:1px solid var(--line);background:#fff;padding:8px}.message-stream{background:#fff;flex:1;padding:22px;overflow:auto}.message-stream article{background:#f0eee8;border-radius:12px;max-width:72%;margin:0 0 12px;padding:11px 14px}.message-stream article.outbound{background:#dfe9e1;margin-left:auto}.message-stream article small{color:var(--muted);text-transform:uppercase;font-size:8px}.message-stream article p{margin:4px 0}.empty-state{text-align:center;color:var(--muted);margin:60px auto}.composer{border-top:1px solid var(--line);background:#faf9f5;padding:14px}.composer textarea{resize:vertical;min-height:80px}.composer div{justify-content:space-between;margin-top:8px;display:flex}.workflow-layout,.number-grid{grid-template-columns:280px 1fr;gap:18px;display:grid}.workflow-list{gap:12px;display:grid}.workflow-list>article{border:1px solid var(--line);border-radius:8px;padding:16px}.workflow-list>article>header{justify-content:space-between;display:flex}.workflow-list header b,.workflow-list header span,.workflow-list header small{display:block}.workflow-list header span,.workflow-list header small{color:var(--muted);font-size:9px}.workflow-steps{align-items:stretch;gap:8px;padding:16px 0;display:flex;overflow:auto}.workflow-steps>i{background:var(--green);color:#fff;border-radius:50%;place-items:center;min-width:54px;height:54px;font-size:8px;font-style:normal;display:grid}.workflow-steps>div{border-left:3px solid var(--bronze);background:#f8f6f0;min-width:180px;padding:10px}.workflow-steps small,.workflow-steps b{display:block}.workflow-steps p{color:var(--muted);margin:4px 0;font-size:9px}.step-form{grid-template-columns:1fr 80px 100px 2fr auto;gap:7px;display:grid}.number-list{gap:9px;display:grid}.number-list article{border:1px solid var(--line);align-items:center;gap:14px;padding:14px;display:flex}.number-list article>span{background:#eef0e8;padding:7px;font-size:8px}.number-list p{color:var(--muted);margin:2px 0}.number-list small{color:var(--muted)}.ai-grid,.analytics-grid{grid-template-columns:repeat(3,1fr);gap:12px;display:grid}.ai-grid article,.analytics-grid article{border:1px solid var(--line);background:#faf9f5;padding:22px}.ai-grid h3{margin:8px 0;font:400 25px Newsreader}.ai-grid p,.analytics-grid p{color:var(--muted)}.analytics-grid b{margin-top:12px;font:400 46px Newsreader;display:block}.ops-notice{color:#496653;min-height:20px;font-size:10px}@media (max-width:900px){.convo-metrics,.ai-grid,.analytics-grid{grid-template-columns:1fr 1fr}.inbox-grid,.workflow-layout,.number-grid{grid-template-columns:1fr}.thread-list{border-right:0;border-bottom:1px solid var(--line)}.step-form{grid-template-columns:1fr 1fr}}